What it captures
Job-ready context
Address, issue, asset, urgency, access, availability, and supporting details.
Field Services
Turn every service request into a dispatch-ready job.
ClawEase captures the location, issue, asset, urgency, access notes, supporting details, and preferred visit window your team needs before dispatch.
Opens a short request form. It does not book a calendar appointment.
- Complete service intake
- Dispatch-ready job record
- Customer status context
What it can prepare
A dispatch-ready request
A structured job with the fields needed for routing and scheduling review.
When a person takes over
Safety and exceptions
Hazards, emergencies, service-area exceptions, and judgment calls go to dispatch.
Sample dispatch workflow
From an unstructured request to owned field work.
These fictional scenarios focus on work records, routing context, and status—not a generic appointment calendar.
Select a scenario. The panel changes only when you choose a tab.
Sample workflow · Fictional example
Capture the issue before dispatch
Customer conversation
Our rooftop unit is running but no cool air is coming through.
I can collect the location, equipment, symptoms, urgency, and access details for the service team.
Answer source and permitted claims are approved during setup.
Structured record
Sample dataSite
Retail location
Asset
Rooftop HVAC
Issue
No cooling
Access
Roof key required
Required and optional fields are configured for one approved request type at a time.
Prepared next step
Service job record
Required intake complete
Ready for dispatch
Want to feel the interaction? The current public demo uses a fictional dental clinic so it never creates a real appointment.
Try the interactive sampleWorkflow review
Validate one workflow before expanding.
Start with one repeated request. Make the fields, permitted actions, and human boundaries explicit before adding more channels or systems.
01
Required fields
Confirm exactly what the workflow must collect before it can move forward.
02
Approved action
Define what ClawEase may prepare, read, write, or send—and what it may not.
03
Human handoff
Set the conditions, owner, and context passed when a person needs to take over.
What to measure in a pilot
Agree on the baseline, event definition, and review cadence first. These are measurement areas—not promised results.
- Required job-field completion
- Time from request to dispatch review
- Requester status contacts avoided
Human control stays visible
A person takes over when the request reaches an approved boundary or the customer asks for help.
- Safety or emergency signal
- Routing rule has no valid match
- Requester needs dispatch
Before you start
Questions a serious pilot should answer.
Is the workflow shown here connected to a real business?+
No. It is a clearly labeled fictional sample used to explain the structure. Production fields, permissions, data sources, and actions must be reviewed before setup.
Does ClawEase replace our current system?+
The intended role is to coordinate an approved request across your existing process. Exact connections and write permissions must be validated for your environment.
Can we start with one request type?+
Yes. A focused pilot should begin with one repeated request, one defined record, one permitted action, and explicit human handoff rules.
What happens when the workflow cannot continue safely?+
It stops the automated path and passes the collected context to the approved owner instead of improvising an answer or action.
Start with one workflow
Bring one repeated service request.
We’ll map the intake, routing context, and dispatcher handoff needed to make it job-ready.
Review my dispatch workflow
Request form · No calendar booking implied