1. Introduction and scope
ClawEase is a product brand operated by MytePro Technology Limited.
This policy explains how information is collected, used, stored, shared, transferred, protected, and otherwise processed when you visit the ClawEase website, request a demo, submit a contact form, or interact with our marketing campaigns.
This policy applies to the ClawEase website and related lead, demo, and marketing pages. Other affiliated or third-party products and websites may have their own privacy policies, which apply separately when you use those services.
2. Information we may collect
The demo request page and contact forms are intended for business users who want to evaluate, purchase, or integrate ClawEase services. Information you provide may include your name, work email, phone number, company or organization name, role, industry, service scenario, demo preferences, message content, and other information you choose to submit through forms, email, chat, or other contact channels.
Information collected automatically may include page URL, referrer, source and campaign parameters, browser type, device information, IP-derived region, cookie identifiers, pixel identifiers, click identifiers, log information, and similar technical data used for security, analytics, product improvement, and advertising measurement.
If you participate in a product demo, please use test data whenever possible. Demo pages are intended to show product capabilities and should not be used to submit real medical records, payment information, insurance details, identity documents, or other sensitive personal information unless the relevant production service and legal basis have been separately confirmed.
3. How we use information
Personal information submitted through the demo request page or contact forms is used only to respond to your inquiry, verify service fit, arrange a product demo, discuss purchase or onboarding needs, provide requested follow-up, and keep necessary security, compliance, and business records. We do not use this form-submitted information for unrelated products, unrelated marketing, resale, or independent third-party marketing without your consent.
We may use limited technical and campaign information to measure marketing and advertising performance, attribute lead submissions to campaigns, perform administrative audits, comply with legal obligations, and protect our lawful rights and interests.
4. How we share information
We do not sell personal information. We may share necessary information with affiliated entities within the MytePro business group when needed to respond to your request, provide services, support operations, improve products, or perform internal management.
We may share limited information with service providers, contractors, and partners that help us host the website, process inquiries, operate CRM or communication tools, provide analytics, deliver communications, measure advertising performance, or maintain security. We require such parties to use the information only for authorized purposes and to apply appropriate confidentiality and security measures.
We may also disclose information where required by applicable law, regulation, court order, government request, legal process, merger, acquisition, asset transfer, or when reasonably necessary to protect the rights, property, safety, systems, users, employees, or business operations of us or others.
5. Cookies, pixels, and advertising measurement
We may use cookies, local storage, Google Ads tags, X Pixel, TikTok Pixel, Meta Pixel, and similar technologies to understand site visits, remember basic website preferences, attribute lead submissions, measure campaign effectiveness, prevent abuse, and improve relevant communications.
For advertising conversion measurement, we may report conversion events and campaign metadata, such as click IDs, source parameters, page visits, and interaction events. We do not send the content of the demo request page or contact forms, such as your name, email address, phone number, company name, or message, to Google Ads, X Pixel, TikTok Pixel, or Meta Pixel as conversion event parameters.
Advertising and analytics partners may process identifiers such as cookies, pixels, click IDs, campaign parameters, device information, page visits, and interaction events according to their own policies. You can manage cookies and certain tracking technologies through your browser or device settings, though blocking them may affect attribution, analytics, or parts of the website experience.
6. Cloud services, demos, and third-party links
The ClawEase website may use cloud hosting, communication, analytics, advertising, demo, and form-processing services. When these services are used, information may be processed through secure systems or third-party infrastructure that support the website and related business workflows.
The website may contain links to third-party websites, platforms, social media accounts, or integrations. Those third-party services are not controlled by us, and their own privacy policies apply when you access or use them.
7. Storage, international transfers, and retention
Because ClawEase serves international users and may rely on affiliated companies or service providers in different regions, information may be transferred to, stored in, or accessed from jurisdictions outside your location where permitted by applicable law and with appropriate safeguards.
We retain information only for as long as necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, measuring campaigns, resolving disputes, protecting security, and complying with legal obligations, unless a longer retention period is required or permitted by law.
8. Security and sensitive information
We use reasonable administrative, technical, and organizational safeguards to protect information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system can be guaranteed to be completely secure.
Certain information, such as health, medical, biometric, identity, financial, or precise location information, may be considered sensitive personal information. Please avoid submitting sensitive information through website forms or demos unless it is necessary, legally permitted, and specifically requested for an agreed service scenario.
9. Your choices and privacy rights
Depending on your location and applicable law, you may have the right to request access, correction, deletion, restriction, portability, withdrawal of consent, objection to certain processing, or other rights over your personal information. We may verify your identity before fulfilling a request.
You may also manage cookies through your browser settings or opt out of certain marketing communications according to the instructions provided in those communications. Some non-promotional or transactional communications may still be sent where necessary for requested services or legal reasons.
10. Children, updates, and contact
The ClawEase website and services are intended for business users and are not directed to children under 18 or the minimum age required by local law. We do not knowingly collect personal information from children through this website.
We may update this policy from time to time. The latest version will be posted on this page, and material changes may be communicated through appropriate channels where required.
If you have questions about this policy or wish to exercise privacy rights, please contact us at info@clawease.ai.